Food Safety & Storage Guidelines

Refrigerate all SOL Habits products immediately after delivery.

Do not leave bottles at room temperature.

Recommended storage:

Keep refrigerated at or below 5°C where possible.

If your refrigerator is not cooling properly, the product may spoil faster.

Keep each bottle sealed until you are ready to consume it.

Do not open and leave bottles unfinished for long periods.

Once opened, consume promptly and do not store open bottles for extended periods.

If your pack includes day labels, consume the bottle according to the label.

Always check the use-by date or consumption guidance provided on the bottle, packaging or order instructions.

Do not consume after the recommended date.

Natural settling, pulp, separation and texture are normal.

SOL Habits products are made with real ingredients and may retain natural fibre or pulp.

Shake well before drinking.

Natural settling does not mean the product is spoiled.

Before drinking, check:

• bottle is sealed;
• cap is not loose or damaged;
• bottle is not cracked;
• product does not smell unusual;
• product does not look fermented, fizzy or spoiled;
• product was refrigerated properly.

Do not consume if:

• seal is broken before delivery;
• bottle is leaking;
• product has an unusual smell;
• product has been left unrefrigerated for too long;
• product appears spoiled;
• you are unsure about safety.

Contact us immediately with photos/videos if there is a concern.

Because our products are made with fruits, vegetables, herbs and botanical ingredients, natural variation may happen.

You may notice small differences in:

• colour;
• pulp;
• texture;
• thickness;
• taste;
• settling;
• ingredient separation.

This is normal and can depend on seasonal ingredients and natural produce variation.

Please check ingredients carefully before consuming.

Do not consume a product if you are allergic or sensitive to any ingredient.

Customers with allergies, medical conditions, pregnancy, breastfeeding, diabetes, dietary restrictions or medication should consult a healthcare professional before consuming.

Do not freeze SOL Habits products unless the product instructions specifically say freezing is allowed.

Freezing may affect texture, taste, bottle safety and product quality.

Keep bottles out of reach of young children unless supervised by an adult.

Some products may contain ingredients such as herbs, spices, honey or apple cider vinegar that may not be suitable for everyone.

SOL Habits handles products carefully before delivery.

After delivery, the customer is responsible for:

• receiving the order promptly;
• refrigerating immediately;
• following storage guidance;
• consuming within the recommended period.

SOL Habits cannot take responsibility for spoilage caused by delayed refrigeration or improper storage after delivery.

If you need to carry products outside, use an insulated bag with ice packs.

Avoid exposing bottles to heat, direct sunlight, vehicles parked in the sun, or room-temperature conditions for extended periods.

Contact us if:

• bottle arrives damaged;
• product is leaking;
• seal is broken;
• product smells unusual at delivery;
• wrong product is delivered;
• item is missing;
• you have a safety concern.

Email: support@solhabits.com

Please include your order ID and photos/videos where possible.